Onboarding

Onboarding

Welcome to Amenities Day Spa And Salon

Welcome to the team. We are glad you are here. This guide will walk you through your first days, weeks, and months so you know exactly what to expect and who to turn to for help. Our goal is for you to feel confident, supported, and ready to deliver excellent service from day one.

Your First Day

Before You Arrive

Your manager will confirm your start time and let you know where to park (the center of Fig Garden Village shopping center has the best spots). Arrive at least 15 minutes early on your first day.

First-Day Checklist

  • Get set up in SalonBiz - the salon's booking and scheduling system
  • Complete all new-hire paperwork (W-4, DE 4, I-9, handbook acknowledgment - see Recruitment and Hiring for the full list)

Note: Your manager will provide printed copies of all salon forms and walk you through the completion process. Please be aware that management is not authorized to provide guidance on government forms (W-4, DE 4, I-9). If you have questions about these documents, please consult the issuing agency's instructions or your personal tax or legal advisor.

  • Receive your station assignment and tour the salon (stations, breakroom, supply storage, laundry area, chemical storage, emergency exits)
  • Review this employee handbook - your manager will walk through the key sections with you
  • Meet the team - your manager will introduce you to everyone working that day. Your formal team introduction will take place during your first Saturday morning huddle, where you will be welcomed by the full team and may be invited to share a bit about your background and what inspired you to join Amenities
  • Review the dress code: all black, professional/formal attire (see Workplace Policies)
  • Receive your employee product discount information (retail products at cost/wholesale)
  • Complete and submit your emergency contact form to your manager
  • Complete your direct deposit authorization form - your manager can provide a printed copy for you to fill out
  • Set up your Paychex Flex account to access your pay stubs and tax documents (see details below)
  • Get the salon phone number, your manager's direct number, and the owner's contact number, and learn the call-out procedure

Paychex Flex - Paycheck and Tax Document Access

Once management has entered your profile information into the payroll system, you can access your pay stubs, W-2s, and other payroll documents through Paychex Flex. To activate your account, visit the link and verify your identity by confirming your date of birth, name, and other personal details. You can also download the Paychex Flex mobile app from the App Store or Google Play for convenient access on your phone.

If you experience any issues signing in - such as a forgotten username or password - notify your manager, who can send a password reset or username recovery email through the Paychex Flex admin settings.

Your First Week

Shadow Shifts

You will shadow an experienced team member for at least two shifts during your first week. If applicable, massage therapists may complete multiple private training sessions in place of traditional shadow shifts. These sessions are designed to help you learn:

  • How the salon flows from open to close
  • How to use SalonBiz for check-in, checkout, and scheduling
  • Client greeting and consultation standards
  • Station setup and breakdown procedures
  • How to handle walk-ins and late arrivals

Product Line Training

Amenities Day Spa And Salon exclusively uses salon-provided product lines for all client services. During your first week you will receive an introduction to:

  • Aveda - hair care & styling products, body & skin care products
  • Comfort Zone - skin care line
  • Jane Iredale - clean mineral makeup

You are not expected to memorize everything immediately. Brand-specific training resources are available through Aveda Pure Pro, Comfort Zone, and Jane Iredale (see Professional Development).

Safety and Chemical Handling Orientation

Before working independently, you must complete a safety orientation covering:

  • Location of Safety Data Sheets (SDS) for all chemicals used in the salon
  • Proper handling, mixing, and disposal of chemical products (color, developer, relaxers, disinfectants)
  • Personal protective equipment (gloves, aprons) and when to use them
  • What to do if a chemical spill or exposure occurs
  • Emergency procedures (fire exits, first aid kit location, emergency contacts)

See the Workplace Safety page for the full safety policy.

Dress Code Review

Review the full dress code policy in Workplace Policies. Key points:

  • All black, professional/formal attire
  • No backless shoes or tank tops
  • Casual Fridays allow jeans (no holes or frays)
  • Color exceptions are announced at Saturday morning huddles

30 / 60 / 90-Day Milestones

30 Days

  • You should be comfortable with SalonBiz for scheduling and checkout
  • You can set up and break down your station independently
  • You know the salon's product lines well enough to make basic recommendations
  • You have completed your California sexual harassment prevention training (required within 30 days of hire under SB 1343)
  • Informal check-in with your manager to discuss how things are going

60 Days

  • You are building a returning client base
  • You are comfortable with all services within your licensed scope
  • You are following the salon's sanitation and safety protocols consistently
  • You can handle most client questions and concerns independently

90 Days

  • Formal 90-day performance review with your manager (see Performance Reviews)
  • This review serves as your baseline and covers all performance criteria
  • You are eligible to begin using paid sick leave (if you have not already reached 90 days of employment)
  • You are fully integrated into the team and operating independently

Who to Ask for Help

You are never expected to figure everything out on your own. Here is who to go to:

  • Your manager - scheduling, performance questions, policy questions, client escalations
  • Front desk - SalonBiz questions, appointment booking, client check-in/checkout
  • Experienced team members - product recommendations, technique questions, how things work day-to-day
  • Salon owner (Christopher Geigle) - anything that cannot be resolved through the channels above, or if you have concerns you are not comfortable raising with your direct manager - 559-248-6942 or chrisgeigle@gmail.com

When in doubt, ask. We would rather answer a question twice than have something go wrong once.

Last reviewed: March 2026